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Water & Appliances, Lighting, & Smart Systems Services
For Prime Central London Apartments

Discover how Maintainmyhome supports the core systems behind comfort in Central London’s finest apartments—from water hygiene and lighting control to smart home technology and appliance servicing. Discreet, expert-led care, fully coordinated.

Discreet. Dependable. Designed for Luxury Living.

100+ Loyal Service Plan Clients

Over £500m Of Property Maintained

Recommended by Trustpilot

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Expertise Beyond Heating and Cooling

At Maintainmyhome, our commitment to precision care extends beyond heating and air conditioning. We also service and support the often-overlooked—but mission-critical—systems that underpin comfort, safety, and convenience in high-specification apartments. From water hygiene and drainage protection to smart home integration, lighting control, and appliance maintenance, our tailored services are designed to preserve your property’s performance and your peace of mind.

 

Whether your home is occupied daily or sits vacant between visits, we ensure every system behind the scenes runs silently, efficiently, and without disruption.

Water & Drainage Systems

What Are Water & Drainage Systems?

In high-specification apartments, the water system must quietly deliver comfort, safety, and reliability behind the scenes. From pressurised hot water loops to concealed waste traps and overflow pipes, the systems in your home are sophisticated—but they must be actively maintained to stay that way.

One of the most critical elements is water hygiene. Without proper circulation, temperature control, and maintenance, harmful Legionella bacteria can thrive in stagnant or lukewarm water—posing serious health risks. This is especially relevant in large apartments, new developments that are only partially occupied, or homes that sit vacant for extended periods, such as pied-à-terres or investment units.

Beautiful gold faucet on a granite sink in a master bathroom with bathroom mirror

What Our Water & Drainage PPM Service Covers

Our luxury-focused service ensures that all plumbing and drainage systems in your apartment remain clean, safe, and compliant—even when no one is watching:

  • Test outlet temperatures for Legionella compliance

  • Flush infrequently used taps and appliances

  • Check overflows and traps for blockages

  • Inspect drainage lines for odours or restrictions

  • Verify trace heating systems in colder zones

  • Assess valves and pipework for leaks or corrosion

  • Maintain taps, mixers, and blending valves

Hygiene-First Testing

We maintain outlet temperatures to meet HSE Legionella safety standards.

Safe for Empty Apartments

Our flushing and monitoring prevent stagnation—even in low-use homes.

Damage Prevention

Early leak detection and trap inspections protect finishes like stone and timber.

Fully Logged Report

Digital logs for every check support compliance, resale, and warranty claims.

Smart Home & BMS Systems

What Are Smart Home & BMS Systems?

In London’s finest apartments, comfort and control are powered by intelligence. Whether it’s lighting that responds to sunset, blinds that lower at the touch of a button, or heating that adapts to your preferences—these experiences are driven by Smart Home interfaces and Building Management Systems (BMS). Some homes have one, many have both.

Together, they create effortless living. And with Maintainmyhome, you only need one partner to keep them that way.

Smart Home system

A Smart Home system (like Crestron, Lutron, Legrand, Control4) gives the user intuitive control over lighting, shading, AV, climate, security and will often integrate to the underlying BMS.

BMS system

A BMS system (such as Trend, Delta, TITAN, or AMX) manages deeper integration—how your heating, cooling, ventilation, and other systems interact behind the scenes with wider building systems.

Smart Home & Building Management System

What Our Smart System Support Covers

  • Annual or biannual system functionality tests

  • Lighting, shading, and scene recall troubleshooting

  • System diagnostics for touch panel lag, control errors, and AV handshake failures

  • HVAC/BMS integration verification with Crestron, AMX, Trend, Delta, TITAN, and others

  • Firmware and software updates to controllers, processors, and apps

  • Hardware testing (relays, thermostats, sensors, backup units)

  • Mobile app and interface optimisation

  • Consolidated digital reporting and service history via Maintainmyhome

Platform-Specific Experts

We partner with certified specialists for Crestron, Lutron, Control4, and others.

All-In-One Coordination

You only deal with Maintainmyhome—no chasing multiple vendors.

Complete System Harmony

We ensure smart systems and BMS talk to each other, seamlessly.

Always Up to Date

Firmware and interface checks keep your home intelligent and glitch-free.

Lighting Control Systems

What Are Lighting Control Systems?

In a high-end apartment, lighting is more than illumination—it’s experience. Carefully designed lighting schemes enhance architecture, set mood, and transform space. But these systems rely on complex control infrastructure to work as intended day after day, year after year.

Automated lighting creates ambience, accentuates design, and supports wellness. These systems include dimming processors, keypads, and app-based control. Whether it’s a secure hardwired lighting control system or a wireless RF (radio frequency) network, these setups require careful commissioning, regular testing, and occasional recalibration to perform as reliably as they did on day one.

Luxury furnished dining room interior with open kitchen and kitchen island, large table wi

Tailored Support for Every System Type

Whether your system is a wired backbone installation with centralised processors or a wireless RF retrofit with in-wall keypads, we’ve got it covered:

  • Scene Testing: Full recall of lighting presets across all zones to confirm system-wide functionality.

  • Control Checks: Ensure keypads, dimmers, and touchscreens respond accurately and reflect programmed logic.

  • Processor Diagnostics: Verify communication between control hubs and connected loads (e.g., HVAC, blinds).

  • Software Updates: Maintain compatibility by updating firmware and mobile integrations.

  • Fault Tracing: Identify and correct misfiring relays, non-responsive drivers, or blown dimming modules.

  • System Integration Review: Confirm seamless coordination with AV, security, and climate systems.

  • Wireless Signal Audit: Assess RF strength and re-link wireless devices as needed (e.g., Lutron RA2).

  • Programming Adjustments: Reconfigure scenes or control logic to match evolving lifestyle needs.

Seamless Lighting Scenes

Full system testing ensures every preset works smoothly.

Hardware & Software Synced

Switches, panels, and apps are checked for lag, failure, or misfires.

Adaptable to Lifestyle

We adjust control logic as your living patterns evolve.

Zero Hassle, Minimum Fuss

All work is discreet and logged under your main MMH service plan.

Household Appliances (Add-On Service)

What Appliances Are Covered?

In today’s high-end apartments, appliances are sleek, efficient, and often hidden behind bespoke joinery. But like any mechanical system, they need regular care to remain hygienic, quiet, and reliable—especially when used daily.

Washing machines and dishwashers are among the hardest-working appliances in the home, and yet they’re often neglected until they develop issues like leaks, blockages, or odours. While most appliances come with 3- to 5-year manufacturer warranties, these generally cover faults—not day-to-day cleanliness, drainage, or the causes of performance decline.

Washing Machine Dirt

What This Add-On Service Includes

We focus on preventing hygiene issues, performance degradation, and the most common causes of failure—without interrupting your schedule:

  • Seal Cleaning – Removes mould, detergent build-up, and bacteria from door gaskets

  • Filter Cleaning – Clears debris and hair traps to ensure proper drainage and avoid flooding

  • Drain Pipe & Waste Line Checks – Ensures clean, fast water discharge with no risk of backflow

  • Detergent Drawer & Inlet Hose Maintenance – Eliminates limescale and soap residue for better dosing and performance

  • Dishwasher Spray Arm & Salt System Inspection – Checks for flow issues and correct setup based on local water hardness

  • Overflow & Condensate Checks (if applicable) – For washer-dryers or integrated appliances with overflow protection

  • Noise & Vibration Checks – Verifies drum balance and appliance stability

Hygiene Maintained

Prevents bad smells, mould, and poor wash quality.

Protect Appliance Lifespan

Cleaning extends the life of pumps, motors, and seals.

Warranty-Compliant

Routine care supports manufacturer warranty terms.

Fully Integrated Service

Add-on works scheduled with your main PPM visit—no extra bookings needed

Who We Work With

We’re proud to support the portfolios of leading property professionals including Savills, Knight Frank, Eccord, Caroline Baker and others who specialise in high-net-worth estates. From heritage-listed apartments to modern penthouses, our work spans £500 million+ in residential property value.

See what our clients say

"Regular servicing of our apartment's cooling system by MMH has prevented emergency breakdowns and preserved the condition of our valuable interiors. They understand that system failures in luxury properties can cause damage far exceeding the cost of maintenance."

- Oliver From Trustpilot

"Maintain My Home are true specialists. Their knowledge of comfort cooling, underfloor heating and smart home systems is second to none. What really impressed me was their customer-first approach – clear communication, proactive updates, and a genuine effort to keep us informed at every stage. You can tell they only deal with luxury homes – the service feels tailored, precise, and highly professional."

James From Trustpilot

"Managing our London property from abroad was a constant worry until we found MMH. Their thorough maintenance and detailed reporting give us complete confidence our investment is protected. The peace of mind is worth every penny."

Sophia From Trustpilot

River Thames, London

Want to see if a Property Maintenance Plan is right for you?

Certified By

Maintainmyhome doesn’t just service luxury apartment systems—we help you understand them. From air quality to heat flow, we ensure your comfort infrastructure runs exactly as it should.

020 3807 5942

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Contact us

​167-169 Great Portland Street, London, England, W1W 5PF

Business hours

Mon-Fri: 08:00 - 19:00

Sat-Sun: Emergencies Only

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MAINTAINMYHOME RESIDENTIAL LIMITED, registered as a limited company in England and Wales under company number: 13221838.

Registered Company Address: 167-169 Great Portland Street, London, England, W1W 5PF

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