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Our Knowledge Hub - Discover Useful Resources For Apartment Property Maintenance In Central London
Visit our FAQ for more information.
Discover professional HVAC maintenance, void management, HIU/CIU servicing, and interior fit-out solutions tailored for high-end residences in Prime Central London. Luxury apartment maintenance trusted by developers, owners, and agents. Speak to our experts at MaintainMyHome.
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Household Appliance Maintenance – Washing Machines & Dishwashers
Keep your appliances hygienic and efficient. Our expert maintenance service for washing machines and dishwashers prevents mould, odours, leaks, and breakdowns.
2 min read
Lighting Control System Maintenance & Support
Smooth, responsive lighting defines luxury. Learn how expert maintenance of your wired or wireless lighting control system ensures flawless performance year-round.
2 min read
Smart Home & Building Management System (BMS)
Smart home and BMS systems power luxury living. Discover how expert maintenance keeps your lighting, heating, and AV systems seamless, secure, and future-proof.
2 min read
Water & Drainage Systems
Water systems in high-end homes need regular care to stay safe and efficient. Learn how our drainage and hygiene service prevents Legionella and protects your property.
3 min read
MVHR Ventilation Units
MVHR systems silently purify air in high-end homes. Learn why regular filter cleaning and fan maintenance are essential for health, comfort, and energy efficiency.
2 min read
Fan Coil Units (FCUs)
Hidden in ceilings, fan coil units power cooling in premium homes. Learn why FCU cleaning and maintenance is vital for air quality, comfort, and energy efficiency.
2 min read
Cooling Interface Units (CIUs)
CIUs deliver silent, efficient cooling in high-end homes. Discover how regular CIU maintenance ensures comfort, energy savings, and system reliability year-round.
2 min read
Underfloor Heating (UFH)
Underfloor heating offers silent comfort and clean design in premium homes. Discover why expert UFH servicing protects your floors, system, and efficiency.
2 min read
HIU Service
Heat Interface Units (HIUs) power heating and hot water in premium flats. Learn why expert annual servicing is essential for comfort, efficiency, and reliability.
3 min read
Why You Should Leave Wet Underfloor Heating On All the Time
Discover why leaving wet underfloor heating on at a steady temperature is more efficient and cost-effective. Learn how to get the best performance in your luxury London apartment.
2 min read
Why Checking Your Water Temperatures Is Essential in Luxury Apartments
Poor water temperature control in luxury homes can lead to discomfort, energy waste, or health risks like Legionella. Learn why regular checks are essential.
2 min read
What is a Building Management System (BMS)
Discover how a Building Management System (BMS) controls heating, cooling and ventilation in luxury London apartments. Learn why regular BMS servicing and software updates are essential for comfort, efficiency and system performance.
3 min read
Tap Filters in Luxury Apartments
Tap filters protect water quality, pressure, and your fixtures in luxury homes. Learn why regular cleaning is essential in high-end London apartments.
3 min read
Why Your Showerhead Needs Maintenance in a High-End Apartment
In a luxury apartment, a clean showerhead is more than a detail—it’s essential for water pressure, hygiene, and your plumbing. Learn why regular care is key.
3 min read
What Is a Heating Interface Unit (HIU)
Learn what a Heating Interface Unit (HIU) does, how it works, and why regular servicing prevents energy waste and protects against Legionella risks.
3 min read
Fan Coil Units in London Apartments
Keep your luxury London apartment comfortable and efficient with expert fan coil unit servicing. Learn why regular maintenance matters behind the grille.
3 min read
Why Drainage Maintenance Matters in Luxury Apartments
Blocked sinks and showers are a leading cause of damage in London apartments. Learn how professional drainage maintenance protects your property.
3 min read
Comfort Cooling vs Full Air Conditioning
When it comes to luxury London apartments, the terms comfort cooling and air conditioning are often misunderstood or used interchangeably. However, understanding the difference is essential for both residents and property managers.
3 min read
FAQ
Frequently asked questions
PPM Service Plan
HVAC Maintenance
Planned Preventive Maintenance Customer FAQs
We provide remote engineering support out of hours. This enables us to make the system safe, source the necessary parts, and schedule an engineer for a visit during working hours.
Yes. Service plan customers benefit from fixed labour costs for breakdowns and repairs, along with a transparent parts mark-up from our trusted supply chain.
Our standard service plan includes two engineer visits per year. After three years, you have the option to reduce this to one annual visit while retaining full access to our support line.
As many times as you need. Our helpline is available 24/7, and many issues can be resolved quickly using WhatsApp video or augmented reality tools like Lens. Tenants especially appreciate help with complex apartment controls. If you don’t live in your apartment full-time, we’re also here to help when you return and need a quick refresher.
No. We’re used to working in private homes without the owner present, provided the concierge has been authorised by email to release keys. We’re also happy to work around you if you’re working from home—our engineers are flexible and respectful of your schedule.
Yes. Our engineers are trained on leading HIU and refrigerant-based systems, fully certified in COSHH and Health & Safety, and regularly assessed against NHBC New Home Standards. We are SafeContractor approved and members of CIBSE.
All our engineers are DBS-checked for your peace of mind.
We cover most areas within Zones 1 and 2 in London.
At present, we don’t offer evening appointments. However, we can liaise with your concierge or keyholder to minimise disruption to your schedule.
Yes, we are fully insured. We’re happy to provide a copy of our insurance documents upon request from our customer.
Shut off isolation valves, run water through all outlets beforehand, and set your ventilation to a low continuous setting. We offer a tailored “leaving your apartment” checklist—just ask.
Parts are not included as standard, but service plan customers receive discounted pricing and clear quotes with fixed mark-up. Optional bolt-on cover is available for specific components.
Yes. Through our trusted electrical partner, we can arrange socket relocations, safety inspections (EICRs), and lighting changes. MaintainMyHome will manage the work and provide your report as usual.
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