top of page

Our Knowledge Hub - Discover Useful Resources For Apartment Property Maintenance In Central London
Visit our FAQ for more information.
Discover professional HVAC maintenance, void management, HIU/CIU servicing, and interior fit-out solutions tailored for high-end residences in Prime Central London. Luxury apartment maintenance trusted by developers, owners, and agents. Speak to our experts at MaintainMyHome.
Search By Systems
Search By Audience

Underfloor Heating (UFH)
In modern, high-specification apartments, heating is commonly delivered through a “wet” underfloor heating (UFH) system connected to a central plant via a Heat Interface Unit (HIU).


How Much Does an HVAC Maintenance Plan Actually Cost in London?
If you're looking at an HVAC or heating maintenance plan in London, you probably just want a straight answer. How much is this going to cost me each year? For most homes and rental properties in Central London, the honest range is usually somewhere between £350 and £3,100 per year. I know, a huge range. What Drives the Price? That's a wide gap, which is why the price can feel confusing at first. The reason it varies so much isn't random — it usually comes down to the type of
4 min read


A Comparison of London Maintenance Providers: Which Model Fits Your Property?
Choosing a maintenance partner for a Central London apartment can be confusing because the "plumbing and heating" industry is actually divided into several distinct business models. Each model is designed to solve a specific type of problem. To help you determine which service aligns with your needs, we have compared the five most common types of providers you will encounter in London. 1. The Local Tradesperson Model This is usually a sole trader or a very small team. They ar
3 min read


Who Maintain My Home Is NOT a Good Fit For: The Honest Truth
At Maintain My Home, we pride ourselves on being the specialists for Central London’s most prestigious apartment buildings. However, the reality is that we aren’t the right solution for every homeowner or every property. We believe in total transparency. We’d rather tell you now that we aren’t a match than have you discover it after you’ve invested your time and money with us. We specialize exclusively in the complex systems of modern London apartments on the left of this ima
2 min read


Underfloor Heating (UFH)
Underfloor heating offers silent comfort and clean design in premium homes. Discover why expert UFH servicing protects your floors, system, and efficiency.
2 min read


Why You Should Leave Wet Underfloor Heating On All the Time
Discover why leaving wet underfloor heating on at a steady temperature is more efficient and cost-effective. Learn how to get the best performance in your luxury London apartment.
2 min read
FAQ
Frequently asked questions
PPM Service Plan
HVAC Maintenance
Planned Preventive Maintenance Customer FAQs
We provide remote engineering support out of hours. This enables us to make the system safe, source the necessary parts, and schedule an engineer for a visit during working hours.
Yes. Service plan customers benefit from fixed labour costs for breakdowns and repairs, along with a transparent parts mark-up from our trusted supply chain.
Our standard service plan includes two engineer visits per year. After three years, you have the option to reduce this to one annual visit while retaining full access to our support line.
As many times as you need. Our helpline is available 24/7, and many issues can be resolved quickly using WhatsApp video or augmented reality tools like Lens. Tenants especially appreciate help with complex apartment controls. If you don’t live in your apartment full-time, we’re also here to help when you return and need a quick refresher.
No. We’re used to working in private homes without the owner present, provided the concierge has been authorised by email to release keys. We’re also happy to work around you if you’re working from home—our engineers are flexible and respectful of your schedule.
Yes. Our engineers are trained on leading HIU and refrigerant-based systems, fully certified in COSHH and Health & Safety, and regularly assessed against NHBC New Home Standards. We are SafeContractor approved and members of CIBSE.
All our engineers are DBS-checked for your peace of mind.
We cover most areas within Zones 1 and 2 in London.
At present, we don’t offer evening appointments. However, we can liaise with your concierge or keyholder to minimise disruption to your schedule.
Yes, we are fully insured. We’re happy to provide a copy of our insurance documents upon request from our customer.
Shut off isolation valves, run water through all outlets beforehand, and set your ventilation to a low continuous setting. We offer a tailored “leaving your apartment” checklist—just ask.
Parts are not included as standard, but service plan customers receive discounted pricing and clear quotes with fixed mark-up. Optional bolt-on cover is available for specific components.
Yes. Through our trusted electrical partner, we can arrange socket relocations, safety inspections (EICRs), and lighting changes. MaintainMyHome will manage the work and provide your report as usual.
bottom of page
